A comprehensive view of Product Returns. This page highlights a small sample of our full coverage.
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Recent Articles

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Study finds 52% of Americans plan to return holiday gifts purchased online, 47% will return at least three, 19% will return at least five, 6% will return over 10; 76% say they review return policies of e-commerce stores before sending gifts: Phelps United

DHL Express launches first digital service point in the United Arab Emirates to enable customers to send, receive and track shipments up to 15 kgs, including eCommerce returns; move marks breakthrough in retail automation in courier, express, parcel space

Overstock.com to launch pilot with UPS, allowing customers to have product returns picked up at their homes without reboxing the product; pilot aims to help both companies better understand customer preferences, evaluate end-to-end shopping experience

E-commerce returns solution company Inmar Post-Purchase Solutions becomes partner in USPS' Connect e-commerce program, which offers discounted Priority Mail rates, 15% off Commercial Plus Pricing rates; company aims to neutralize returns processing costs

Nordstrom Rack to open new location at Best in the West shopping center in Las Vegas in spring 2023; 31,000-sq-ft store will also serve as an online order pickup, return location

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