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Recent Articles

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Building materials cooperative LBM Advantage appoints Bryan Baker as member sales manager for Southwest region, bringing industry experience from Louisiana-Pacific, Bison, HT; role to oversee memberships, recruitment in Texas, New Mexico, Oklahoma, Kansas

Messagepoint named winner of Business Intelligence Group’s Artificial Intelligence Excellence Awards in the generative AI subcategory; Messagepoint recognized for Assisted Authoring, a customer communications management industry software

XPO wins 2023 MODE national LTL Carrier of the Year for second consecutive year; MODE expressed that XPO’s overall customer experience continues to evolve with service product and further enabled company to deliver quality experience our customers

Quadient's Experience Partner Program extends to financial automation solutions to support wider customer engagement; program already includes CCM, document automation solutions, will now include accounts payable, accounts receivable automation

Bath & Body Works Named to Forbes List of Customer Experience All Stars

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