GlobalData expects foodservice to spend US$2.1B on cybersecurity in 2025, from US$1.2B in 2020, driven by COVID-triggered digital transformation, including shift to online delivery, remote communication with workers, digitalizing supply chain management

Sample article from our Foodservice Industry

July 11, 2022 (press release) –

The increased threat and complexity of cyberattacks, combined with tightening legislation to protect consumers’ rights, are driving cybersecurity spending in the foodservice sector, says GlobalData, a leading data and analytics company.

GlobalData’s latest report, ‘Cybersecurity in Foodservice – Thematic Research’, reveals that global cybersecurity revenues in foodservice will grow from $1.2 billion in 2020 to $2.1 billion in 2025. This growth is attributable to the COVID-19-triggered move for foodservice companies to digitally transform, which includes shifting to online delivery, remote communication with employees, and digitalizing supply chain management.

As foodservice companies increase their cybersecurity spending, they must also be mindful of the wealth of consumer data they store and the obligation they have to protect it. Failing to implement secure cybersecurity practices, including promptly reporting data breaches, threatens consumers’ and employees’ rights to privacy.

Jemima Walker, Associate Thematic Analyst at GlobalData, comments: “It is likely that many consumers do not understand the dangers they face in providing foodservice enterprises with personal information. Their data is at risk of disclosure, use, or access from hackers looking for financial gain or to further a geopolitical cause. For example, hackers behind a cyberattack on Domino’s India in 2021 put the personal data of over one million customers up for sale on the dark web.”

The growing array of managed assets, including infrastructure, applications, cloud services, data, and endpoints such as point of sale (POS) devices, increases the number of entry points for hackers.

Walker continues: “With cyberthreats evolving, foodservice companies will need to invest in their cybersecurity capabilities, especially as they face tighter regulations around reporting and managing data breaches, such as the EU’s proposed NIS2. That said, foodservice companies have a history of failing to follow existing data protection rules, with prominent examples including Dunkin’ Donuts’ transgression of New York’s data breach notification law.”

GlobalData’s report also highlights that securing operational technology (OT) will be just as important as safeguarding IT systems.

Walker adds: “It is easy to focus on protecting enterprise IT systems. However, as foodservice companies digitally transform their operations, the volume of connected OT increases. Prone to ransomware attacks, foodservice companies need to invest in the cybersecurity of both their hardware and software. Meat supplier JBS’ ransomware attack in 2021 demonstrated that every company is vulnerable. It also reinforced the importance of having a board-approved strategy and plan in place in case of a ransomware attack and subsequent ransom demand.”

* All content is copyrighted by Industry Intelligence, or the original respective author or source. You may not recirculate, redistrubte or publish the analysis and presentation included in the service without Industry Intelligence's prior written consent. Please review our terms of use.

See our dashboard in action - schedule an demo
Chelsey Quick
Chelsey Quick
- VP Client Success -

We offer built-to-order foodservice industry coverage for our clients. Contact us for a free consultation.

About Us

We deliver market news & information relevant to your business.

We monitor all your market drivers.

We aggregate, curate, filter and map your specific needs.

We deliver the right information to the right person at the right time.

Our Contacts

1990 S Bundy Dr. Suite #380,
Los Angeles, CA 90025

+1 (310) 553 0008

About Cookies On This Site

We collect data, including through use of cookies and similar technology ("cookies") that enchance the online experience. By clicking "I agree", you agree to our cookies, agree to bound by our Terms of Use, and acknowledge our Privacy Policy. For more information on our data practices and how to exercise your privacy rights, please see our Privacy Policy.