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Recent Articles

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Emplifi's Service Cloud helps Freshpet improve customer care initiatives, reducing call volumes by nearly 40% and decreasing wait times by 29%; Emplifi's AI-powered chatbot tech delivered 97% match-rate for inquiries
Published: October 03, 2023 by Associated Press
Square rolls out new features for sellers, including: customizable website themes; an AI-generated product description tool; deferred payment accounts; services and tools related to fulfillment, inventory management, customer engagement and retention
Published: September 28, 2023 by Retail Dive
FedEx, Singapore Post sign MOU to enhance operational efficiency, customer satisfaction by expanding drop-off options; trial to allow customers to drop off FedEx parcels at POPStop counters within six participating post offices on island
Published: September 26, 2023 by Targeted News Service (Press Releases)
48forty Solutions are 'experts’ at tracking pallets, trailers and movements, and feeds that data to customers to help them with decision-making, says official; company provides quarterly reports and reviews prior periods to see if trends are up or down
Published: September 21, 2023 by 48forty Solutions
Scientific Games brings game-changing CRM data to lottery industry; Steve Beason, president of digital and sports betting at company, says CRM helps lotteries connect with players, build omnichannel relationships based on data
Published: September 20, 2023 by Scientific Games

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