Toscotec launches digital Training Center for tissue producers and completes onboarding of 10 tissue producers in three months; platform offers immediate access to technical information, user-friendly education tools for a range of tissue mill equipment

Sample article from our Tissue & Hygiene

June 21, 2023 (press release) –

Toscotec has successfully launched a new digital online Training Center, which offers in-depth and continuously updated technical information and user-friendly education tools. The onboarding of 10 tissue producers was completed in only three months. 

Based on Voith’s web portal, the new Training Center has been fully developed and operationalized by Toscotec. The responsible team composed of Pietro Morrica (Training Technical Manager and Sales Support), Lorenzo Melani (Technical Coordinator), and Gabriele Belli (Technical Writer), answered a few questions to point out its key features.

What does the Training Center offer?
Pietro Morrica: First and foremost, it offers immediate access to a very comprehensive set of technical information anytime and on any device. It gives customers on-demand learning tools for their new technology so that they can promptly and independently learn about and resolve many problems that require expert knowledge to fix whenever they occur. 

What kind of training can you find in the Training Center?
Pietro Morrica: Both topic-based Training Presentations and animated E-Learning Video Procedures for all tissue mill equipment from Stock Preparation, Main Machine, Support Sub Systems, all the way through Finished Roll Handling after Rewinders. The topic-based Training Presentations gives easy to understand explanations of the technical and functional concepts of Toscotec’s supplied equipment, how to set up the equipment properly, so those concepts work during operation, as well as in depth mechanical and electrical maintenance details of the various systems. Let’s take for instance the Shoe Press, a user will find all information relating to its mechanical structure and working theory, the hydraulic P&ID diagrams with explanations of the lubrication system components and function, its DCS operation (the tilt and all settings and adjustments), troubleshooting guides, and so on. In brief, all things Shoe Press from any point of view are included and easily accessible. 

What about the E-learning part? 
Lorenzo Melani: The E-Learning part is specifically designed for maintenance purposes, as it uses both animations and recorded video/pictures of actual equipment to clearly show each step of various maintenance procedures of the complex electro-mechanical automation systems. Firstly, being web-based, it can be accessed from any kind of device - pc, tablet, phone, or even augmented reality glasses/visor – on the mill floor while directly in front of the equipment. Secondly, operators can watch the video procedure they need to perform while doing it; they can simply play and pause the procedure as they go along. Finally, it is custom and all-inclusive, in the sense that Toscotec will work directly with a customer to develop whatever they will need and give suggestions according to our experience so all the information they need will be there. Before, maintenance operators worked with static mechanical assembly drawings, which required experience and advanced mechanical skills but don’t offer any electrical and automation detail. Or they had static procedures that gave limited sense of exactly which actions are needed. With Toscotec’s E-Learning, we go from that level of abstraction and compartmentalized information to the reality of on demand, in the field, motion demonstrated, access to any information (mechanical, electrical, and control-related) in an easy to follow and immediate manner. 

What does continuous update mean and why does it matter?
Gabriele Belli: Toscotec custom develops the training using the project specific 3D drawings of its technology in order to guarantee that the information given matches the actual machine installed at the mill. For operators and maintenance personnel on site, it is vital that the user manual, the topic-based Training Presentations and E-Learning are spot on to what’s actually in front of them. We are in charge of continuous information updates in the Training Center, and it is a task we carry out daily. If there is an engineering change in the field, we can easily adjust the online material to match. So anytime someone goes online to view the information, the person is assured they are accessing the absolute latest and greatest design version.

Lorenzo Melani
Technical Coordinator, Documentation Department Toscotec 

* All content is copyrighted by Industry Intelligence, or the original respective author or source. You may not recirculate, redistrubte or publish the analysis and presentation included in the service without Industry Intelligence's prior written consent. Please review our terms of use.

See our dashboard in action - schedule an demo
Jason Irving
Jason Irving
- SVP Enterprise Solutions -

We offer built-to-order tissue & hygiene coverage for our clients. Contact us for a free consultation.

About Us

We deliver market news & information relevant to your business.

We monitor all your market drivers.

We aggregate, curate, filter and map your specific needs.

We deliver the right information to the right person at the right time.

Our Contacts

1990 S Bundy Dr. Suite #380,
Los Angeles, CA 90025

+1 (310) 553 0008

About Cookies On This Site

We collect data, including through use of cookies and similar technology ("cookies") that enchance the online experience. By clicking "I agree", you agree to our cookies, agree to bound by our Terms of Use, and acknowledge our Privacy Policy. For more information on our data practices and how to exercise your privacy rights, please see our Privacy Policy.