Ricoh unveils new cloud-based printing service FlexRelease CX that enables workers to submit documents to the cloud via mobile phones, tablets, laptops, PCs, and then print-on-demand

Kendall Sinclair

MALVERN, Pennsylvania , September 24, 2013 (press release) – FlexRelease CX enables workers to submit documents to the cloud and retrieve them from any FlexRelease-enabled Ricoh MFP

In an increasingly bring-your-own-device (BYOD) world where employees are using personal smart phones or tablets for work, the simple act of printing can be frustrating for workers and burdensome for IT. 

That’s why Ricoh Americas Corporation today introduced a new cloud printing service, FlexRelease CX, which enables workers to simply press “print” and pick up their job at the nearest Ricoh device.

Workers can send documents to the cloud from their mobile phones, tablets, laptops or PCs, and instantly retrieve them from any FlexRelease CX-enabled Ricoh printer or multifunction product (MFP) in the world. As a cloud service, FlexRelease CX requires little or no capital investment or IT involvement, enabling IT staff to focus on more strategic work. The secure print release service requires users to verify their identities with a user name and password to release a print job. FlexRlease CX’s time out feature helps reduce wasteful printing and unnecessary costs by allowing administrators to specify an amount of time a job is held in queue before automatically being deleted. Users can also control environmentally-friendly device features, such as two-sided printing, document resolution, and whether or not the document is in color.

“Many organizations are scrambling to catch up to the demands of their increasingly mobile workforce, putting enormous pressure on IT staffs,” said Jason Dizzine, Vice President, Technology Marketing, Ricoh Americas Corporation. “FlexRelease CX, however, provides a location-independent printing experience that, unlike other solutions, requires no server purchase, installation or management. Just subscribe and use it as long as you need it.”

Ricoh FlexRelease CX supports all email-enabled mobile devices, and adds additional file upload and extended management features through an iOS app for iPad® and iPhone®. The FlexRelease CX solution also includes a print driver for direct print to cloud capability. The FlexRelease CX-embedded MFP client installs without external hardware on most A3- and A4-class Ricoh MFPs.

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also produces award-winning digital cameras and specialized industrial products. It is known for the quality of its technology, the exceptional standard of its customer service and sustainability initiatives.

Under its corporate tagline, imagine. change., Ricoh helps companies transform the way they work and harness the collective imagination of their employees.

For further information, please visit www.ricoh.com/about/.

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