Seventy percent of Americans plan to shop online this holiday season, with 24% planning to use mobile devices; 90% of mobile shoppers are willing to provide personal information in exchange for an offer that has value to them: McAfee survey
SANTA CLARA, California
November 12, 2012
– McAfee, the world’s largest dedicated security technology company, today released findings from the company’s 2012 Holiday Shopping Study. The study, conducted online among over 2,300 U.S. adults by Harris Interactive, investigates the online habits and behaviors of Americans, including those who indicate that they will engage with the Internet and mobile devices while shopping this holiday season. In light of these findings, McAfee also exposes the Top 12 Scams of Christmas that criminals plan to use to rip off Americans as they shop online this holiday season.
While Americans have become accustomed to shopping online, and will do so in droves, they are also using their mobile phones for more of their everyday activities.
With roughly three in ten (28%) American smartphone and/or tablet owners admitting they do not pay attention at all to app permissions and 36% paying attention but specifying they do not always do so, Cyber-Scrooge criminals are ready to pounce.
‘Tis the season for consumers to spend more time online - shopping for gifts. 88% of those Americans who plan on shopping online during the 2012 holiday season plan on using a personal computer to do so, and 34% will use a tablet (21%) and/or smartphone (19%). But with nearly half (48%) of Americans planning to shop online on Cyber Monday for sales (45% using a computer, 10% using a mobile device), here are the “12 Scams of Christmas,” the dozen most dangerous online scams to watch out for this holiday season, revealed today by McAfee.
1) Social media scams— Cybercriminals know social media networks are a good place to catch you off guard because we’re all “friends,” right? Scammers use channels, like Facebook and Twitter, just like email and websites to scam consumers during the holidays. Be careful when clicking or liking posts, while taking advantage of raffle contests, and fan page deals that you get from your “friends” that advertise the hottest Holiday gifts, installing apps to receive discounts, and your friends’ accounts being hacked and sending out fake alerts. Twitter ads and special discounts utilize blind, shortened links, many of which could easily be malicious.
2) Malicious Mobile Apps—As smartphone users we are app crazy, downloading over 25 billion apps1 for Android devices alone! But as the popularity of applications has grown, so have the chances that you could download a malicious application designed to steal your information or even send out premium-rate text messages without your knowledge.
3) Travel Scams—Before you book your flight or hotel to head home to see your loved ones for the holidays, keep in mind that the scammers are looking to hook you with too-good-to-be-true deals. Phony travel webpages, sometimes using your preferred company, with beautiful pictures and rock-bottom prices are used to get you to hand over your financial details.
4) Holiday Spam/Phishing—Soon many of these spam emails will take on holiday themes. Cheap Rolex watches and pharmaceuticals may be advertised as the “perfect gift” for that special someone.
5) iPhone 5, iPad Mini and other hot holiday gift scams—The kind of excitement and buzz surrounding Apple’s new iPhone 5 or iPad Mini is just what cybercrooks dream of when they plot their scams. They will mention must-have holiday gifts in dangerous links, phony contests (example: “Free iPad”) and phishing emails as a way to grab computer users’ attention to get you to reveal personal information or click on a dangerous link that could download malware onto your machine.
6) Skype Message Scare—People around the world will use Skype to connect with loved ones this holiday season, but they should be aware of a new Skype message scam that attempts to infect their machine, and even hold their files for ransom.
7) Bogus gift cards—Cybercriminals can't help but want to get in on the action by offering bogus gift cards online. Be wary of buying gift cards from third parties; just imagine how embarrassing it would be to find out that the gift card you gave your mother-in-law was fraudulent!
8) Holiday SMiShing—“SMiSishing” is phishing via text message. Just like with email phishing, the scammer tries to lure you into revealing information or performing an action you normally wouldn’t do by pretending to be a legitimate organization.
9) Phony E-tailers– Phony e-commerce sites, that appear real, try to lure you into typing in your credit card number and other personal details, often by promoting great deals. But, after obtaining your money and information, you never receive the merchandise, and your personal information is put at risk.
10) Fake charities—This is one of the biggest scams of every holiday season. As we open up our hearts and wallets, the bad guys hope to get in on the giving by sending spam emails advertising fake charities.
11) Dangerous e-cards—E-Cards are a popular way to send a quick “thank you” or holiday greeting, but some are malicious and may contain spyware or viruses that download onto your computer once you click on the link to view the greeting.
12) Phony classifieds—Online classified sites may be a great place to look for holiday gifts and part-time jobs, but beware of phony offers that ask for too much personal information or ask you to wire funds via Western Union, since these are most likely scams.
According to a global study commissioned by MSI International and McAfee, consumers place an average value of $37,438 on the “digital assets” they own across multiple digital devices, yet more than a third lack protection across all of those devices.
“Using multiple devices provides the bad guys with more ways to access your valuable “Digital Assets,” such as personal information and files, especially if the devices are under-protected,” said Paula Greve, director at McAfee Labs. “One of the best ways for consumers to protect themselves is to learn about the criminals’ tricks, so they can avoid them. Beyond that they should have the latest updates of the applications on their devices in order to enjoy a safe online buying or other experience. We don’t want consumers to be haunted by the scams of holidays past, present and future – they can’t afford to leave the door open to cyber-grinches during the busy holiday season.”
“For the millions of consumers who plan to go online this holiday season to shop for the best deals, finalize travel plans and update their social channels, it’s important that they enjoy those activities safely by checking their security protection on their computers and mobile devices first,” said Gary Davis, vice president of McAfee Global Consumer Marketing. “To keep their personal and financial information secure, it’s also important to be wary of offers that are too good to be true, not click on links or open attachments from people they don’t know or companies’ emails or sites that look suspect, and go directly to websites by typing their name in web address bar.”
For more information on the:
McAfee 12 Scams of Christmas List and Tips for Consumers to Stay Safe, go to: https://blogs.mcafee.com/consumer/12-scams-of-christmas-2012 and www.mcafee.com/12scams
Mobile and Online Holiday Shopping Survey: http://www.mcafee.com/us/resources/reports/rp-holiday-shopping-survey-2012.pdf
Infographic and Robert Siciliano’s thoughts on the latest scams: https://blogs.mcafee.com/consumer/12-scams-of-holidays
Web surfers can also visit the McAfee Security Advice Center and Facebook page at www.facebook.com/mcafee for information on the latest threats, and tips on surfing safely.
This survey was conducted online within the United States by Harris Interactive on behalf of McAfee from September 24-26, 2012 among 2,397 adults ages 18 and older. This online survey is not based on a probability sample and therefore no estimate of theoretical sampling error can be calculated. For complete survey methodology, including weighting variables, please contact Matt Clark with DKC News at 212.981.5158 or email@example.com.
McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), empowers businesses, the public sector and home users, to safely experience the benefits of the Internet. The company delivers proactive and proven security solutions and services for systems, networks, and mobile devices around the world. With its Security Connected strategy, innovative approach to hardware-enhanced security, and unique Global Threat Intelligence network, McAfee is relentlessly focused on keeping its customers safe. http://www.mcafee.com
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About Harris Interactive
Harris Interactive is one of the world's leading market research firms, leveraging research, technology, and business acumen to transform relevant insight into actionable foresight. Known widely for the Harris Poll® and for pioneering innovative research methodologies, Harris offers proprietary solutions in the areas of market and customer insight, corporate brand and reputation strategy, and marketing, advertising, public relations and communications research. Harris possesses expertise in a wide range of industries including health care, technology, public affairs, energy, telecommunications, financial services, insurance, media, retail, restaurant, and consumer package goods. Additionally, Harris has a portfolio of multi-client offerings that complement our custom solutions while maximizing our client's research investment. Serving clients in more than 196 countries and territories through our North American and European offices, Harris specializes in delivering research solutions that help us - and our clients—stay ahead of what's next. For more information, please visit www.harrisinteractive.com.
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