Now That Robots And Artificial Intelligence Are More Prevalent In The Workplace, What's In Store For Humans?

LOS ANGELES , July 31, 2019 () – Pop culture has led us to believe that technology is one giant existential threat to humanity. For example, consider the T-1000 shape-shifting android in “Terminator 2,” sent back in time to kill John Conner, the leader of the Resistance. Or the HAL 9000 in “2001: A Space Odyssey,” a sentient computer that tries to sabotage a human-led mission to Jupiter. Or the machine overlords that enslave all of humanity in “The Matrix.” And the list goes on.

Despite these cautionary tales of humans battling it out with machines, we’ve increasingly been automating our lives for years.

In the 80s, it was bank ATMs. In the 90s, it was self check-out machines at grocery stores. By the 2000s, we saw touchscreen kiosks at quick-service restaurants like McDonald’s become commonplace. Not to mention, today we have self-driving vehicles that are forever changing the landscape of distribution and logistics operations.

It’s no surprise that many large companies today are investing in robots, automation and artificial intelligence to save money and improve processes.  But bottom lines can only improve so much without investment in something else: people. Amazon recently affirmed this notion by announcing plans to invest more than $700 million to provide up-skilling training for one in three of its U.S. employees—100,000 workers—by 2025.

Over the next five to 10 years, technological advances are going to have a profound effect on the workforce—from the kinds of new skills that humans will need to thrive in the workplace to the latest trainings and benefits that companies will offer employees to keep them informed and satisfied.

And it’s not just technological advances that are leading to new and evolved workforce needs; social movements like #MeToo are also changing how companies approach workplace policies and human resources management, for example.

Humans have reached a point in history where technology, for better or worse, has become permanently entwined with how we live and how we work. And while that fear of obsolescence may seem more and more justified, the reality is that humans still very much have a place in the workforce.

If you are looking to grow your operations through disruptive technology while cultivating a positive, safe and equitable environment for your employees, Industry Intelligence is here to help. Our recently launched Workplace Practice and Operational Excellence content will help you stay on top of the best workplace practices and latest trends for general business.

Contact us today at or 310-553-0008 so we can help you remain relevant, sustainable and competitive in this changing technological landscape.

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