Industry Intelligence launches service bot in Microsoft Teams; with the bot, users can search for market news and receive instant responses to share with business partners in work chats

Yee-Wah Chow

Yee-Wah Chow

LOS ANGELES , August 27, 2020 (press release) –

Companies have been investing in digital infrastructure that enables employees to stay productive. According to a PwC survey of 699 CEOs, 76% believe the COVID-19 pandemic is accelerating workplace automation plans.

However, inefficient access to relevant information required to do one’s job is often cited as an obstacle to workplace productivity. A global study by The Economist Group and Citrix Systems finds that people spend 25% of the workday looking for information they need. 

“In the Information Age, employees are drowning in an ocean of disjointed news fragments and commentaries about their markets,” says Rami Ghandour, CEO of Industry Intelligence. “Our executive clients tell us that they want their employees to stay connected with their markets but not to waste too much time finding the information they need.” 

To solve this problem, Industry Intelligence recently launched a build-to-order intelligence mapping service that integrates seamlessly with Microsoft Teams. Today, the company goes one step further by adding an on-demand market intelligence search bot to the popular workplace chat tool. 

“Today’s business conversations happen virtually, and those spontaneous chats often influence employees’ productivity and workflow,” says Ghandour.

When a question about the market comes up during a work chat, users can invoke the Industry Intelligence Bot within Microsoft Teams to perform a search. The bot then crawls through a curated news archive hosted by Industry Intelligence and delivers relevant results within seconds. Users can instantly communicate the search results within their chat.

“Everything happens organically within Microsoft Teams,” explains Ghandour. “There is no need for our clients to stop an ongoing chat, go to Google, comb through disparate websites and then copy-and-paste messy texts back into the chat.”

For over 20 years, Industry Intelligence has been at the forefront of making market pulses and insights available at subscribers’ fingertips, enabling timely and informed decision-making. For questions about the Teams Intelligence Map and the newly released Industry Intelligence Bot, please contact for a demo.



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