Ricoh subsidiary Axon Ivy is recognized as a strong performer in Forrester Research's Forrester Wave Report 'Digital Process Automation Software, Q4 2023' for its process automation software

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January 23, 2024 (press release) –

Industry analysts at Forrester Research Inc. ranked Axon Ivy as a Strong Performer in its Forrester Wave™ Report "Digital Process Automation Software, Q4 2023". According to the "SPARK Matrix™: Intelligent Business Process Management Suites, 2023" report by global consulting firm Quadrant Knowledge Solutions, Axon Ivy is a Technology Leader, making it one of the leading providers of intelligent Business Process Management Suites (iBPMS). Furthermore, analysts at Gartner Inc. recognises Axon Ivy as a reputable vendor in its "Market Guide for Business Process Automation Tools".

The Axon Ivy platform helps companies to optimise and automate their business processes by connecting people, data, and systems, and seamlessly integrating technologies such as artificial intelligence (AI) or robotic process automation (RPA). As a central orchestration layer, it coordinates all business processes and makes them smooth and efficient.

Arun U, Analyst at Quadrant Knowledge Solutions, said, "The Axon Ivy platform facilitates the rapid development of business processes for enterprises, while being able to address different customer needs across industries. With its comprehensive capabilities, compelling customer references, comprehensive roadmap and vision, and highly scalable product suite, Axon Ivy has received strong ratings across the parameters of technology excellence and customer impact and has been positioned as a leader in the SPARK Matrix™: Intelligent Business Process Management Suites

"We are very pleased and proud that leading analyst firms have given Axon Ivy positive ratings. In our opinion, the positioning as a 'Strong Performer' and 'Technology Leader' shows that Axon Ivy is a strong contender in the process automation market in terms of expertise and technological competence," emphasises Andreas Balsiger, Head of Product Management at Axon Ivy.

Nicola Downing, CEO of Ricoh Europe, added: "In the dynamic digital landscape, process automation is more than just a tool; it's a transformative force that elevates productivity and overall workplace experiences. By automating workflows, we empower our people to redirect their focus to higher-impact tasks, increasing a sense of fulfilment and energy in their roles. This not only contributes to individual growth but also brings substantial benefits to businesses as a whole. Our extensive portfolio of digital workspace solutions, featuring Axon Ivy, is testament to our commitment to help businesses evolve.”

Since 2022, Axon Ivy has been operating as an independent subsidiary of the Ricoh Group. For companies that invest in their digital transformation, Ricoh and Axon Ivy are the ideal partner and develop future-proof solutions together with them.

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