Quocirca recognizes Konica Minolta as leader in Managed Print Services, 2022 report; company's Intelligent Connected Workplace helps customers with their digital transformations by enabling hybrid work models, IT security, cost reductions, efficiency

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July 21, 2022 (press release) –

Konica Minolta has been named a ‘Leader’ in Managed Print Services, by the industry analyst, Quocirca. With many organisations fully embracing the flexibility and stability of hybrid working models post-pandemic, Konica Minolta’s Managed Print Services are more important than ever in ensuring cost reductions, IT security, sustainability, and efficiency.

Quocirca’s Managed Print Services, 2022, report[1] states “Konica Minolta retains its leadership in Quocirca’s assessment of the managed print services market. It is strongly focused on supporting its customers’ digital transformation (DX) journey through its Intelligent Connected Workplace (ICW) proposition.” The report adds, “Its focus on delivering solutions and services to help customers redefine the workplace is a strong differentiator for Konica Minolta. It particularly excels in delivering a data-driven approach to uncovering opportunities for transforming customers’ workplace efficiency.”
The Managed Print Services, 2022, report recognises Konica Minolta’s Intelligent Connected Workplace (ICW) portfolio of hardware and solutions and its ability to deliver integration across the entire workplace ecosystem. It states, “Partnering with businesses of all sizes, this 360-degree hybrid approach has evolved by combining the company’s global expertise with local market insight and extensive vertical market knowledge. This has enabled Konica Minolta to design and build solutions that can be easily scaled to address the differing needs of organisations operating across the globe, irrespective of size or market.”

The report also focuses on Konica Minolta’s comprehensive services-led portfolio, including the employment of remote diagnostics, security services that proactively monitor for potential vulnerabilities, and artificial intelligence to support deployed hardware by automatically scheduling pre-emptive service calls and just-in-time consumables replenishment.
Examining Konica Minolta’s cloud-based MPS fleet management solution, the Quocirca report highlights the lightweight Windows application that runs at the customer’s site and scans MFP IP addresses, detecting devices and transmitting MIB data to the cloud, along with the monitoring of MFP diagnostics for optimal fleet performance. Also highlighted is Konica Minolta’s Worldwide Remote Service Platform (WWRSPF) enhanced remote support and security for devices.
The ‘Managed Print Services, 2022’ report also underlines Konica Minolta’s continuously evolving assessment approach to providing solutions and services, including a range of tiered TCO assessments, environmental assessment, and review of device-centric document security issues. Also highlighted are the assessment of customer print needs and recommendations for workflow automation, network security, print optimisation and information management.
Quocirca’s report also examines Konica Minolta’s end-to-end security portfolio, which spans print and document security, IT security, physical security (cameras), compliance and risk management. It also looks at Konica Minolta’s managed print security services with the provision of outsourced monitoring and management of print devices and systems - including device security profile management, vulnerability scanning and intrusion detection, and print policy enforcement.
One of Konica Minolta’s key strengths, according to the report, is its use of innovative solutions (hardware, software, and services) to support the needs of hybrid working. Also praised are Konica Minolta’s Managed Application Services (including Workplace Hub Core, Workplace Hub Smart, Marketplace and Workplace Pure), and its Intelligent Information Management (IIM) solutions and Information Management Services.

About Konica Minolta Business Solutions Europe

Konica Minolta Business Solutions Europe GmbH, based in Langenhagen, Germany, is a wholly owned subsidiary of Konica Minolta Inc., Tokyo, Japan. With its unique expertise in imaging, data processing and data-based decision making, Konica Minolta creates relevant solutions for its customers - small and medium-sized businesses, large enterprises and public sector - and solves issues faced by society.

As a digital workplace solution provider, Konica Minolta helps its clients to identify and unlock the potential digitalisation holds and reach the next level in the digital maturity of their organisation by rethinking the workplace. In support of an ‘Intelligent connected workplace’, Konica Minolta offers cloud, IT, managed print and video solution services for remote working, collaboration, workflow management and automation and security. The company’s success in driving transformation is also confirmed by IDC, since the ‘IDC MarketScape: Worldwide Print Transformation 2020 Vendor Assessment’ stated that Konica Minolta is ‘recognised globally as a leader in print transformation’. Konica Minolta has been a Microsoft Global Managed Partner since 2021.

Konica Minolta's Igniting Print Possibilities offering helps printers, converters and brand owners maximise workflow automation to increase efficiency. The company delivers consultancy in all communication matters as well as top-of-the-line production, packaging as well as label printers. Its finishing devices create print products that stand out and create added value. Konica Minolta has established itself as the production printing market leader for more than a decade in Europe (InfoSource).

For an increasing number of organisations, success today is more than the narrow definition of financial prosperity – it also includes protecting the environment and having a positive impact on their workforce as well as the societies they are embedded in. With its commitment to the Sustainable Development Goals (SDGs), Konica Minolta has pledged to consistently pursue its sustainability and social responsibility goals.

The company has been repeatedly recognised for its rich history of social contribution as well as for working towards achieving the SDGs throughout its business and supply chain. Konica Minolta is listed among “2022 Global 100 Most Sustainable Corporations in the World” and received the highest level in EcoVadis Sustainability Ratings.

For its innovative service approach that complements their devices perfectly, Konica Minolta was awarded the prestigious ‘Buyers Lab PaceSetter Award for Serviceability and Support 2020/2021’ from Keypoint Intelligence.

Konica Minolta Business Solutions Europe is represented by subsidiaries and distributors in more than 80 countries in Europe, Central Asia, the Middle East and Africa. With approximately 8,700 employees (as of April 2022), Konica Minolta Europe earned net sales of over EUR 1.9 billion in financial year 2021/2022.

Worldwide, the company has over 39,000 employees and is operating in over 150 countries.

For more information, please visit https://www.konicaminolta.eu/eu-en/news and follow Konica Minolta on Facebook and YouTube.

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Dan Rivard
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