Konica Minolta voted Germany's best managed service provider for second year in a row by independent market research institute iSCM, which regularly surveys user companies about their satisfaction with services of their cloud, managed service providers

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June 10, 2022 (press release) –

Konica Minolta takes first place again in 2022 in the independent customer survey

Konica Minolta Germany has ranked number one in the poll on Germany's best Managed Service Provider in the category of system houses with sales of between 250 million and 1 billion euros. Konica Minolta is thereby continuing its success story as a leading provider of IT solutions.

On behalf of COMPUTERWOCHE and ChannelPartner, the independent market research institute iSCM regularly surveys user companies about their satisfaction with the services of their cloud and managed service providers. Konica Minolta impressed once again and, just like last year, was recognised as Germany's best Managed Service Provider in the category of system houses, with sales of between 250 million and 1 billion euros.

Customers are increasingly expecting their IT service providers to offer end-to-end management of all their hybrid cloud services, ideally complemented by end-to-end managed services. With our flexible managed service packages, we support companies by maintaining their IT to ensure smooth, high-performance processes as well as reliable and secure operation of their systems. The results of the survey show that the increased scalability and flexibility of our services meet the requirements of modern companies to the highest degree. The fact that we have been voted Germany's best Managed Service Provider for the second year running proves that our customers have confidence in us and we are very proud of this.

Bernd Goger

Director Business Unit ITS, Konica Minolta Business Solutions Deutschland

To ensure that the awards are presented on a fair basis, the results of the survey are evaluated in four different sales categories. Service providers were then assigned to one of these categories according to the annual turnover they generated in the DACH region in 2021. Awards were given to the three top-ranked service providers in each sales class[1]. The ceremony took place in Munich on 1 June 2022.

Winner picture: Bernd Goger (l) Maximilan Fried (r)
Copyright: ©Tobias Tschepe







[1] The four sales categories are defined as follows:

  • Service providers with an annual turnover of up to 50 million euros
  • Service providers with an annual turnover between 50 million and 250 million euros
  • Service providers with an annual turnover between 250 million and 1 billion euros
  • Service providers with an annual turnover of over 1 billion euros

About Konica Minolta Business Solutions Europe

Konica Minolta Business Solutions Europe GmbH, based in Langenhagen, Germany, is a wholly owned subsidiary of Konica Minolta Inc., Tokyo, Japan. With its unique expertise in imaging, data processing and data-based decision making, Konica Minolta creates relevant solutions for its customers - small and medium-sized businesses, large enterprises and public sector - and solves issues faced by society.

As a digital workplace solution provider, Konica Minolta helps its clients to identify and unlock the potential digitalisation holds and reach the next level in the digital maturity of their organisation by rethinking the workplace. In support of an ‘Intelligent connected workplace’, Konica Minolta offers cloud, IT, managed print and video solution services for remote working, collaboration, workflow management and automation and security. The company’s success in driving transformation is also confirmed by IDC, since the ‘IDC MarketScape: Worldwide Print Transformation 2020 Vendor Assessment’ stated that Konica Minolta is ‘recognised globally as a leader in print transformation’. Konica Minolta has been a Microsoft Global Managed Partner since 2021.

Konica Minolta's Igniting Print Possibilities offering helps printers, converters and brand owners maximise workflow automation to increase efficiency. The company delivers consultancy in all communication matters as well as top-of-the-line production, packaging as well as label printers. Its finishing devices create print products that stand out and create added value. Konica Minolta has established itself as the production printing market leader for more than a decade in Europe (InfoSource).

For an increasing number of organisations, success today is more than the narrow definition of financial prosperity – it also includes protecting the environment and having a positive impact on their workforce as well as the societies they are embedded in. With its commitment to the Sustainable Development Goals (SDGs), Konica Minolta has pledged to consistently pursue its sustainability and social responsibility goals.

The company has been repeatedly recognised for its rich history of social contribution as well as for working towards achieving the SDGs throughout its business and supply chain. Konica Minolta is listed among “2021 Global 100 Most Sustainable Corporations in the World” and received the highest level in EcoVadis Sustainability Ratings.

For its innovative service approach that complements their devices perfectly, Konica Minolta was awarded the prestigious ‘Buyers Lab PaceSetter Award for Serviceability and Support 2020/2021’ from Keypoint Intelligence.


Konica Minolta Business Solutions Europe is represented by subsidiaries and distributors in more than 80 countries in Europe, Central Asia, the Middle East and Africa. With approximately 9,000 employees (as of April 2021), Konica Minolta Europe earned net sales of over 1.9 billion in financial year 2020/2021.

For more information, please visit https://www.konicaminolta.eu/eu-en/news and follow Konica Minolta on Facebook, YouTube and Instagram.

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