Gartner: US total annual employee turnover likely to jump nearly 20% in 2022, from pre-pandemic annual average of 31.9 million workers quitting to 37.4 million in 2022; new worker expectations, availability of hybrid arrangements to fuel rise in attrition

Sample article from our Housing & Economy

STAMFORD, Connecticut , April 28, 2022 (press release) –

HR Leaders Must Ensure Alignment Between Employees and Leaders and Provide Flexibility to Succeed in Today’s New Talent Landscape

U.S. employee annual voluntary turnover is likely to jump nearly 20% this year, from a prepandemic annual average of 31.9 million employees quitting their jobs to 37.4 million quitting in 2022, according to Gartner, Inc.

“New employee expectations, and the availability of hybrid arrangements, will continue to fuel the rise in attrition,” said Piers Hudson, senior director in the Gartner HR practice. “An individual organization with a turnover rate of 20% before the pandemic could face a turnover rate as high as 24% in 2022 and the years to come. For example, a workforce of 25,000 employees would need to prepare for an additional 1,000 voluntary departures.”

As employees seek to take advantage of new hybrid work arrangements, Gartner research shows they are confronting two issues: misalignment with leaders and achieving the flexibility they desire. 

Employees and Leaders’ Hybrid Work Desires are Misaligned

A November 2021 Gartner survey of more than 3,500 employees revealed less than half believe remote working is destigmatized at their organizations, while 70% believe on-site workers are more likely to be promoted and paid more compared to remote workers. This preferential tone employees perceive toward on-site workers is directly at odds with executives’ own working preferences – 94% of executives whose work can be done remotely want to work remotely at least one day per week, and 24% of those executives want to be fully remote.

Yet 68% of employees whose work could be done remotely report that their employers have required them to return to the workplace in some capacity.

To bridge this gap, HR leaders must first support executives and managers in understanding the value of hybrid work for employees at all levels. Second, HR leaders should lead the effort at shifting their organization’s culture to recognize hybrid work as an essential piece of the employee experience.

“If executive leaders continue to push for a workplace return, HR should provide guidelines around how to structure an effective hybrid environment that includes how to balance both synchronous, colocated time for teams at the office and asynchronous work done at home,” said Hudson.

Flexibility Continues to Reign Supreme

The pandemic has caused nearly seven in 10 employees to rethink the role of work in their lives. Many people desire a more flexible schedule – across location, working hours and days worked – that accommodates their personal needs. The November 2021 Gartner survey revealed 52% of employees report that flexible work policies will impact whether they stay at their organizations. In fact, 16% of employees are willing to quit their current job if required to work fully on-site, and 8% said they would quit if required to work even partially on-site.

To attract and retain talent today, organizations must abandon office-centric work design and shift to a human-centric work design where work revolves around what is best for employees — completing work to the highest standard and accommodating their personal lives. Progressive leaders are putting employee well-being at the forefront of their talent management strategies, enacting policies that prevent burnout while enabling employees to flourish both professionally and personally.

“Leaders’ efforts to restore the organization’s ‘normal’ – prepandemic – way of working are clashing with a workforce that has largely normalized working in a hybrid environment,” said Hudson. “Organizations must look forward, not backward, and design a postpandemic employee experience that meets employees’ changing expectations and leverages the advantages of hybrid work.”

Gartner clients can read more in the reports: “U.S. Employers Should Prepare for a High-Turnover Future” and “Employees Are Ready for a Hybrid Future; Are Employers?”

About the Gartner ReimagineHR Conference
The Gartner ReimagineHR Conference is the premier event for CHROs and HR leaders to learn from the latest research and Gartner experts covering talent acquisition, diversity, equity and inclusion, learning and development, total rewards, talent analytics, and HR technology. Gartner ReimagineHR will be held September 15-16 in London and October 24-26 in Florida. Follow news and updates from these events on Twitter using #GartnerHR.

About the Gartner HR Practice
The Gartner HR practice brings together the best relevant content approaches across Gartner to offer individual decision makers strategic business advice on the mission-critical priorities that cut across the HR function. Additional information is available at http://www.gartner.com/en/human-resources/human-resources-leaders. Follow news and updates from the Gartner HR practice on Twitter and LinkedIn using #GartnerHR. Members of the media can find additional information and insights in the Gartner HR Newsroom.

Media Contacts
Mary Baker
Gartner
mary.baker@gartner.com

Teresa Zuech
Gartner
teresa.zuech@gartner.com 

Related Content
Webinar
Build Digital Skills Readiness With Labor Market Data
Register for Webinar

Webinar
Sustain Workforce Resilience – The Managers’ Role in Reducing Workforce Burdens
Register for Webinar

Podcast
How to Attract and Retain Talent When You Don’t Have All the Money in the World
Listen Now

Share this:
   
Newsroom
View all press releases
About Gartner
Gartner, Inc. (NYSE: IT) delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s mission critical priorities. To learn more, visit gartner.com.

* All content is copyrighted by Industry Intelligence, or the original respective author or source. You may not recirculate, redistrubte or publish the analysis and presentation included in the service without Industry Intelligence's prior written consent. Please review our terms of use.

More from our Housing & Economy Coverage
See our dashboard in action - schedule an demo
Jason Irving
Jason Irving
- SVP Enterprise Solutions -

We offer built-to-order housing & economy coverage for our clients. Contact us for a free consultation.

About Us

We deliver market news & information relevant to your business.

We monitor all your market drivers.

We aggregate, curate, filter and map your specific needs.

We deliver the right information to the right person at the right time.

Our Contacts

1990 S Bundy Dr. Suite #380,
Los Angeles, CA 90025

+1 (310) 553 0008

About Cookies On This Site

We collect data, including through use of cookies and similar technology ("cookies") that enchance the online experience. By clicking "I agree", you agree to our cookies, agree to bound by our Terms of Use, and acknowledge our Privacy Policy. For more information on our data practices and how to exercise your privacy rights, please see our Privacy Policy.