32% of consumers says Tesla most trusted brand for developing safe, reliable autonomous vehicles, with 19% reporting Toyota most trusted; BMW comes in at 18%, 16% of consumers trust Chevrolet, 14% name Ford as most trusted: study

Sample article from our Consumer Wellness

April 14, 2022 (press release) –

With the advent of fully-autonomous vehicles on the way, who will win the race first to develop the most trusted system? As part of AutoPacific’s recent study gauging consumer perception on fully-autonomous vehicle technology, we asked respondents about their trust in 56 brands, both automakers and popular technology companies alike. From Apple to Volvo, consumers across all age brackets picked who they would trust the most, and the least, when it comes to developing safe and reliable fully-autonomous vehicles.

Before diving into the top 10 most-trusted brands, let’s take a look at just how ready consumers are to embrace the technology. While automakers, legacy and startups, and even a few technology companies promise appealing, cutting-edge fully-autonomous vehicles… if the consumer isn’t entirely on board then the pace of adoption may stall the arrival of this technology. 

Younger Generations Are More Welcoming to AVs

What age group is the most eager to embrace fully-autonomous vehicle technology? Expectedly, 22% of younger shoppers ages 30 to 39 want AVs as soon as possible followed by 14% of shoppers ages 18 to 29. The eagerness begins to drop as the age brackets climb, with just 3% of polled consumers ages 60 and up wanting it ASAP. However, the common theme displayed across all polled age brackets is that the majority of consumers would prefer to wait until there is a proven track record of safe and/or reliable fully-autonomous vehicle technology. The most reluctant to ever have a taste for fully-autonomous vehicle technology? Drivers aged 60 and up.

While it appears most consumers, regardless of age bracket, are more comfortable waiting a bit longer for fully-autonomous vehicles, that doesn’t mean that automakers and technology companies should delay getting the ball rolling. 

At this time, there are no fully-autonomous or “self-driving” vehicles on sale today. However, some automakers including GM, Ford, Tesla, and Toyota do currently offer more comprehensive ADAS suites that do legally allow for Level 2 semi-autonomous hands-free driving on marked highways in ideal, safe conditions (as required by the National Highway Transportation Safety Administration or NHTSA, a driver’s eyes and attention must be kept on the road when these hands-free systems are activated and in use). 

Consumers trust the following brands the most to develop safe, reliable fully-autonomous vehicles: Tesla, Toyota, BMW, Chevrolet, Ford, Apple, Honda, Audi, Subaru, and Cadillac.

Consumer Trust Sits Highest With Tesla, Toyota, and BMW 

With 32% of consumers, Tesla claims the crown for being the most trusted brand for developing safe and reliable fully-autonomous vehicles. This likely can be credited to much more “buzz” surrounding the automaker’s pricey and controversial Full-Self Driving driver assistance tech in which current Tesla owners are able to sign up as volunteers and help demo the Level 2 semi-autonomous hands-free capability for Tesla’s own R&D efforts. Second place is Toyota, with 19% of consumers picking the brand as their most trusted; the brand in early March started rolling out its first Level 2 semi-autonomous hands-free driving aid for the hydrogen-powered Mirai’s 2022 model year. Perhaps not surprisingly, the younger the consumer, the more who trust Tesla while the older the consumer, the higher the trust swings for Toyota.

18% of consumers picked BMW, 16% Chevrolet, and 14% picked Ford - with the latter two automakers currently offering Level 2 semi-autonomous hands-free highway assists on various models in their respective lineups. However, in a similar case with Tesla, younger consumers are substantially more likely to trust BMW (42% of consumers ages 18 to 39) compared to those who trust in Chevrolet and Ford (just 25% and 16%) respectively. 

Interestingly, despite not having a vehicle of its own on sale (yet), 13% of consumers trust Apple to develop safe and reliable fully-autonomous vehicles.  While it didn’t earn a spot in the top ten list above, 5% of consumers did pick Sony as a most-trusted brand.

Honda, Audi, Subaru, and Cadillac make up the remaining four of the top ten most trusted automakers to develop safe and reliable fully-autonomous vehicles. Cadillac is the only automaker in this group four to currently offer a Level 2 semi-autonomous hands-free highway driving aid, Super Cruise, which is available on select CT6, CT4, CT5, Escalade, and XT6 models, as well as soon the all-electric LYRIQ crossover due for our 2023 model year.

 

 

 

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Chelsey Quick
Chelsey Quick
- VP Client Success -

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