Krispy Kreme to pay US$1.2M in back wages and liquidated damages to 516 workers to resolve overtime violations in multiple locations found as part of a US Dept. of Labor investigation

Sample article from our Consumer packaged goods (CPG)

LOUISVILLE, Kentucky , November 17, 2022 (press release) –

Doughnut, coffeehouse chain agrees to future compliance at company’s 242 US locations

Krispy Kreme Doughnut Corp. has agreed to pay $1,187,757 in back wages and liquidated damages to 516 workers to resolve overtime violations in multiple locations found as part of a U.S. Department of Labor investigation. On Nov. 7, 2022, the department filed a complaint listing the violations and a consent order defining the settlement in the U.S. District Court for the Western District of Kentucky.

The department’s Wage and Hour Division first opened an investigation at a Krispy Kreme location in Louisville, Kentucky, but soon determined violations found there were widespread and systemic. The division then expanded its probe to include all the Charlotte, North Carolina-based company’s 242 locations nationwide.

Investigators determined Krispy Kreme failed to include monthly bonuses in some employees’ regular rates of pay. By doing so, the employer paid overtime at lower rates than the Fair Labor Standards Act requires. As part of the court order, Krispy Kreme agreed to future compliance with the FLSA’s overtime provision.

“Overtime and minimum wage violations are common violations found in food service industry investigations,” explained Principal Deputy Wage and Hour Administrator Jessica Looman. “Employers who fail in their obligation to pay minimum wage and overtime wages as the law requires make it harder for workers and their families to make ends meet. The Wage and Hour Division works diligently to inform employers of their obligations and protect the workplace rights of food service workers.”

Established in 1937 and headquartered in Charlotte, North Carolina, Krispy Kreme Doughnut Corp. employs approximately 9,200 workers nationwide. The company’s network of retail doughnut shops, partnerships with third-party retailers, ecommerce and delivery services operates in more than 30 countries.

Learn more about the Wage and Hour Division, including its search tool to learn if you are owed back wages collected by the division. For confidential compliance assistance, employees and employers can call the agency’s toll-free helpline at 866-4US-WAGE (487-9243), regardless of where they are from. Help ensure hours worked and pay are accurate by downloading the department’s Android and iOS Timesheet App for free.

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Dan Rivard
Dan Rivard
- VP Market Development -

We offer built-to-order consumer packaged goods (cpg) coverage for our clients. Contact us for a free consultation.

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