A comprehensive view of Customer Services / Customer Satisfaction. This page highlights a small sample of our full coverage.
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GlobalData: Walmart, Amazon are leveraging AI to redefine consumer experience, operational efficiency; while Walmart blends AR and AI-powered store management to enhance in-store experiences, Amazon leads in customer personalization and autonomous systems
Published:
September 16, 2024
by MarketLine
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Maersk integrates SmartKargo's air cargo management solution for Own Controlled Flight Operations to enhance efficiency, transparency and customer satisfaction in air cargo division; SmartKargo's Cargo ERP solution to provide real-time data and analytics
Published:
September 12, 2024
by Associated Press
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Reifenhauser expands field service in Middle East, Africa; company establishes new Service Hub in UAE for MEA, GCC regions with specialized team for installation, commissioning, support
Published:
September 10, 2024
by Reifenhäuser GmbH & Co. KG Maschinenfabrik (Reifenhaeuser)
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Towngas wins Hong Kong Business Technology Excellence Award for AI Speech Analytics Model; eService usage grows over 120%, hotline inquiries drop 25%
Published:
September 06, 2024
by Industry Intelligence Inc.
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Private fleets transported record-breaking 75% of company outbound freight in 2023; National Private Truck Council indicated private fleets' popularity reflected focus on cost optimization, customer service, supply chain control and transport costs
Published:
September 05, 2024
by Transport Topics
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