Konica Minolta is named a Leader in Worldwide Print Transformation by IDC MarketScape; study evaluated market for print transformation, factoring in quantitative, qualitative aspects that position vendors for success in global market

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October 10, 2023 (press release) –

Konica Minolta Business Solutions Europe GmbH (Konica Minolta) today announced it has been named a “Leader” in the IDC MarketScape: Worldwide Print Transformation 2023 Vendor Assessment (doc #US51146523, August 2023). The IDC study evaluated the market for print transformation through the IDC MarketScape model, based on a standardised set of parameters to produce a comparative analysis of hardcopy vendors, factoring in quantitative and qualitative aspects that position vendors for success in this global market. Konica Minolta was also named a Leader in the 2020 vendor assessment on this market.
We are proud that the IDC MarketScape has recognised the important work Konica Minolta is doing to lead its customers, across more than 150 countries, through their individual transformation journeys, helping them to achieve digital maturity, through a combination of new technology and expertise. Together we are seizing post pandemic opportunities to not only grow business but to do so with optimal efficiency.

Olaf Lorenz

Head of International Marketing Division, Konica Minolta Business Solutions Europe

The IDC MarketScape's assessment of Konica Minolta highlighted five strengths in the category of worldwide print transformation:
Intelligent Connected Workplace
"In its approach to rethink the world of work, Konica Minolta has built a comprehensive Intelligent Connected Workplace (ICW) framework" to connect people, knowledge and workplaces. It enables both onsite and mobile work, with 24/7 access to data anytime, from anywhere to help customers on their digital transformation journey. As part of its ICW business philosophy, the company has combined its print and IT services businesses for the past several years. The ICW "combines managed print services, workflow, information management, managed application, infrastructure management, security, and cloud services."
Cloud partnerships
“Konica Minolta has established a comprehensive network of strategic partnerships for its cloud solutions portfolio.” Central to this approach is its global relationship with Microsoft. Konica Minolta Business Solutions Europe is a Microsoft Cloud Solutions Partner, delivering managed services of Microsoft's most-used cloud (Azure) and on-premises office technologies.
Transformative IP
Konica Minolta's own IP has led to the development of several cloud, IoT and new technology offerings, including FORXAI/VSS (security) and the Dispatcher portfolio (workflow automation and print management software), all intended to help with customers' digital transformation efforts.
Shift to the cloud for remote work
“Konica Minolta's established transition to an Intelligent Connected Workplace served to establish the company's shift to the cloud. The global pandemic and the need to transition IT infrastructure and operations to the cloud fit nicely with the company's already stated strategic initiative. It also helped Konica Minolta customers seamlessly integrate working from home with traditional office operations.”
Acquisition history
“The company's recent acquisition history was particularly focused on managed IT and enterprise content management, but it has also covered security, VoIP, BPO, vertical-specific solutions, and data services. While many of these activities initiated in a specific region, the acquired technologies and skills are leveraged globally.”
The IDC MarketScape report notes that companies should consider Konica Minolta because, “Konica Minolta leads customers through their digital transformation journey and achieves this through a comprehensive portfolio of services and solutions tailored to individual customer needs, independent of company size, digital maturity, or industry. While the company continues to build its IT services infrastructure, the company's 85% retention of these customers is impressive. Customers seeking a traditional copy/print provider with a vision of the reimagined office may want to consider Konica Minolta.”

About IDC MarketScape
The IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weakness of current and prospective vendors.

IDC MarketScape: Worldwide Print Transformation 2023 Vendor Assessment


Konica Minolta has been named a “Leader” in the IDC MarketScape: Worldwide Print Transformation 2023 Vendor Assessment (doc #US51146523, August 2023). The IDC study evaluated the market for print transformation through the IDC MarketScape model, based on a standardised set of parameters to produce a comparative analysis of hardcopy vendors, factoring in quantitative and qualitative aspects that position vendors for success in this global market. 


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About Konica Minolta Business Solutions Europe


Konica Minolta’s journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world. The same purpose that kept us moving then, keeps us moving now.


Konica Minolta Business Solutions Europe GmbH, based in Langenhagen, Germany, is a wholly owned subsidiary of Konica Minolta Inc., Tokyo, Japan. With its unique expertise in imaging, data processing and data-based decision making, Konica Minolta creates relevant solutions for its customers - small and medium-sized businesses, large enterprises and public sector - and solves issues faced by society.


As a digital workplace solution provider, Konica Minolta helps its clients to identify and unlock the potential digitalisation holds and reach the next level in the digital maturity of their organisation by rethinking the workplace. In support of an ‘Intelligent connected workplace’, Konica Minolta offers cloud, IT, managed print and video solution services for remote working, collaboration, workflow management and automation and security. The company’s success in driving transformation is also confirmed by IDC, since the ‘IDC MarketScape: Worldwide Print Transformation 2020 Vendor Assessment’ stated that Konica Minolta is ‘recognised globally as a leader in print transformation’. Konica Minolta has been a Microsoft Global Managed Partner since 2021.


Konica Minolta's Igniting Print Possibilities offering helps printers, converters and brand owners maximise workflow automation to increase efficiency. The company delivers consultancy in all communication matters as well as top-of-the-line production, packaging as well as label printers. Its finishing devices create print products that stand out and create added value. Konica Minolta has established itself as the production printing market leader for more than a decade in Europe (InfoSource).


For an increasing number of organisations, success today is more than the narrow definition of financial prosperity – it also includes protecting the environment and having a positive impact on their workforce as well as the societies they are embedded in. With its commitment to the Sustainable Development Goals (SDGs), Konica Minolta has pledged to consistently pursue its sustainability and social responsibility goals.


The company has been repeatedly recognised for its rich history of social contribution as well as for working towards achieving the SDGs throughout its business and supply chain. Konica Minolta is listed among “2023 Global 100 Most Sustainable Corporations in the World” and received a GOLD Level Recognition Medal in the EcoVadis sustainability ratings for 2023.


For its remote services, Konica Minolta was awarded the prestigious ‘Buyers Lab (BLI) 2023-2024 Pacesetter Award in Remote Service for the Western European market’ from Keypoint Intelligence.


Konica Minolta Business Solutions Europe is represented by subsidiaries and distributors in more than 80 countries in Europe, Central Asia, the Middle East and Africa. With more than 8,700 employees (as of April 2023), Konica Minolta Europe earned net sales of over EUR 2.26 billion in financial year 2022/2023.


Worldwide, the company has over 39,000 employees and is operating in over 150 countries.


For more information, please visit https://www.konicaminolta.eu/eu-en/news and follow Konica Minolta on Facebook, Instagram and YouTube.


Terms and product names may be trademarks or registered trademarks of their respective holders and are hereby acknowledged.



Melanie Olbrich

Senior Corporate Communications & Content Manager



+49 (0)511 7404-5337



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