Apology and Voluntary Recall Request of Some Products in the KATE THE EYE COLOR (MARBLE INK) Lineup

April 11, 2024 (press release) –

Some products in the KATE THE EYE COLOR (MARBLE INK) lineup—released on January 20, 2024 by Kanebo Cosmetics, a Kao Corporation Group Company—were found to contain minute fragments of aluminum caused by scraping of the inside of the cosmetic’s container. As this product is for usage around the eyes, there is a risk of unexpected injury and consequently, as a precaution, from April 11 all products with serial numbers listed below were being voluntarily recalled. We sincerely apologize for any inconvenience that this may cause.

Presently, there have been no reports from customers regarding eye discomfort etc. However, in the event that you are in possession of one of the products listed below, we request that you refrain from using it and contact the customer reception desk. Refunds are being issued.

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