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Recent Articles

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Logistics providers can help companies reduce emissions, succeed in circular economy by optimizing energy, resource use in logistics, particularly product returns, according to GXO; companies should focus on reduce, reuse, recycle and potentially 'refill'

Survey of 1,000 online shoppers finds that 53% say brands, delivery companies are responsible for negative delivery experiences; 49.2% are more likely to shop with brands that allow customers to make doorstep returns with no packaging, printed label: Veho

Nordstrom appoints former Walmart executive Jason Morris as chief technology and information officer; hiring comes as company looks to advance its Closer to You marketing strategy in effort to provide services including order pick-up, returns

​​​​​​​Amazon has begun charging customers for some returns made to UPS Store locations, if a free option --at Amazon Fresh, Whole Foods or Kohl's locations-- is within the same distance or closer to their delivery address

Pollen Returns, a startup cofounded by ex-baseball pro Spencer Kieboom, uses ride-hailing service drivers to improve retail returns process; company aims to reduce paperboard used in the return process, decrease environmental impact of overproduced goods

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