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Recent Articles
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Werner Enterprises wins Supply & Demand Chain Executive's Top Supply Chain Projects Award for its Event Resolution System; ERS gathers data to provide workflows to improve driver safety and performance, associate productivity and customer service levels
Published:
July 01, 2022
by ENP Newswire
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Kelley Blue Book’s Service Advisor that helps car owners find local repair shops, fair prices now available across US; average revenue generated per repair up 11.7% from a year ago, sixth consecutive month index has risen
Published:
July 01, 2022
by PR Newswire
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Researchers find comfortable seating in restaurants positively influences mental comfort and enhances customers' experience of hospitality; however, 'extra ambient sound' creates acoustic discomfort, cancels out hospitality effect
Published:
June 30, 2022
by Applied Ergonomics
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Study in Beijing and Shanghai finds nostalgia triggered by food, service staff at time-honored restaurants significantly evokes diners' memories, stimulates 'communitas' component of experiences, resulting in positive emotion, increased revisit intention
Published:
June 30, 2022
by International Journal of Hospitality Management
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Study finds public receptive to robots taking orders, cleaning tables, delivering food and drinks, providing information about menu but least receptive to robots cooking food; objection may be overcome if robotic cooking is presented as 'fun to watch'
Published:
June 29, 2022
by Journal of Tourism Futures
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