Dominion Energy highlights bilingual credit specialist's role in serving diverse communities; company emphasizes employee diversity reflecting customer base

CAYCE, S.C. (Sept. 23) – After moving with her family to the United States from Panama when she was just 10 years old, Amair Pralour knows the importance of embracing different cultures.

"I can hear the relief in their voice when customers realize I speak Spanish,” said Pralour, a South Carolina-based bilingual credit specialist with Dominion Energy. “I know what it’s like to move somewhere new and not know the language. It’s scary and frustrating. But getting to see or speak with someone who can relate or just understand you makes the world of a difference.”

In her 16 years with Dominion Energy, Pralour said she’s excited to see the company’s growth in diversity, reflecting the customers it serves.

“I think some companies forget the importance of diversity in their employees, but here you can see the values of the company really embrace what makes everyone different,” Pralour said. “And the best part is we get to serve an amazing community that’s growing in diversity just like us.”

In alignment with Dominion Energy’s commitment to diversity, equity and inclusion, the company has Employee Resource Groups. The groups allow employees with shared interests and backgrounds to work together to create community, provide networking opportunities and encourage professional development.

“One walk down our campus and you’ll see how much we love to celebrate all the cultures in the office. It’s what makes us more than just colleagues but really a family,” Pralour said.

Pralour is an active board member of ¡Hola!, the company’s Hispanic and Latino Employee Resource Group, and was one of the founding members of the group’s South Carolina chapter. ¡Hola! welcomes employees from any background to join to learn about the different cultures, experiences and contributions of the Hispanic and Latino community.

In celebration of Hispanic Heritage Month, ¡Hola! will be host employee events to recognize the tremendous influence Hispanic Americans have had in history and continue to make.

Dominion Energy is committed to cultivating a work environment where all employees can demonstrate their different talents and perspectives and are empowered to realize their true potential. To learn more about Dominion Energy’s commitment to diversity, equity and inclusion, visit DominionEnergy.com.