Paperless banking services replacing traditional paper products, saving time and money, says Barclays retail director in Tanzania at the launch of the bank's paperless banking product that does not require paper forms for withdrawals or cash deposits
DAR ES SALAAM, Tanzania
June 16, 2014
– BARCLAYS Tanzania Limited has launched paperless banking product to its customers in move aimed to enhance the quality in delivery of its services.
Speaking during the official launching ceremony in Dar es Salaam at the weekend, Barclays Retail Director, Mr Kumaran Pather, said that the service was designed to facilitate much ease in financial transactions.
He said that the bank was proud to be the first bank to introduce such a unique service in the Tanzanian market. Mr Pather underscored that paperless banking was just one of the projects that the bank has embarked on to improve services.
"Paperless banking services are taking the place of traditional paper products including the use of withdrawal and cash deposit forms.
"This is an innovation and a milestone to be proud of as now our customers can now complete their teller banking transactions in less than three minutes with no need fill in forms required for cash and cheque deposits and cash withdrawals," he said.
He added that the initiative has tremendously cut down the cost to serve the customers but also reduced turnaround time to transact customers.
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