Ryder launches On-Demand maintenance solution in Canada, opens network of 40 service locations to private fleet owners, for-hire carriers with pay-as-you-go preventive maintenance, repair

Cindy Allen

MISSISSAUGA, Ontario , March 3, 2014 (press release) – Pay-as-you-go coverage connects large fleets with Ryder’s industry-leading tools, highly trained technicians and a nationwide maintenance and repair network for a small monthly fee

Ryder System, Inc. (NYSE:R), a leader in commercial transportation and supply chain management solutions, today announced the launch of its new Ryder On-Demand maintenance solution in Canada. The flexible solution provides private fleet owners and for-hire carriers with pay-as-you-go preventive maintenance and repair, with access to Ryder Canada’s nationwide network of 40 service locations and more than 400 trained technicians, when and where they need it. A small monthly fee opens up Ryder Canada’s expert vehicle maintenance network to any private fleet owner, who can then choose and pay for services as needed.

“New complex engine technologies and tightening emissions and safety regulations make it more challenging than ever to maintain a large fleet of vehicles,” said Ryder Canada Vice President and General Manager, Fleet Management Solutions, Jerry Brown. “Many fleet owners no longer have the capital or resources to hire and train qualified technicians and invest in maintenance infrastructure. With Ryder On-Demand, fleet owners get consistent, professional service from a company with more than 80 years of experience in heavy, medium and light truck maintenance. Ryder On-Demand customers can access our maintenance network as needed, while benefiting from predetermined labour rates and part pricing on each service visit. This improves the predictability of their maintenance costs, which is an incredible value for large fleets.”

Customer vehicles are maintained by Ryder Canada’s OEM-trained, certified technicians who know how to service and repair all major engine makes and drivelines, including today’s advanced technology. Technicians are cross-trained in multiple disciplines, including the latest electronics, components, and warranty work. State-of-the-art maintenance facilities feature leading-edge diagnostics technologies and computer-assisted scheduling based on vehicle types and driving habits.

In addition to maintenance and repair, customers have access to 24/7 roadside assistance, extended repair hours, and available replacement vehicles. The benefit of working with one national provider also means fewer vendors to manage, less paperwork and the assurance that customers’ fleets are covered wherever they go.

For more information on Ryder On-Demand in Canada, visit www.ryder.com/on-demand-canada.

About Ryder

Ryder is a FORTUNE 500® commercial transportation, logistics and supply chain management solutions company. Ryder’s stock (NYSE:R) is a component of the Dow Jones Transportation Average and the Standard & Poor’s 500 Index. Inbound Logistics magazine has recognized Ryder as a top third party logistics provider and green supply chain partner. Ryder has been ranked in Security Magazine one of the top companies for security practices in the transportation, logistics, supply chain, and warehousing sector. Ryder Canada is a proud supporter of the Canadian Cancer Society, a national community-based organization of volunteers whose mission is the eradication of cancer and the enhancement of the quality of life of people living with cancer. For more information, visit www.canada.ryder.com and follow us on Facebook, YouTube, and Twitter.

Note Regarding Forward-Looking Statements: Certain statements and information included in this news release are "forward-looking statements" within the meaning of the Federal Private Securities Litigation Reform Act of 1995. These forward-looking statements are based on our current plans and expectations and are subject to risks, uncertainties and assumptions. Accordingly, these forward-looking statements should be evaluated with consideration given to the many risks and uncertainties that could cause actual results and events to differ materially from those in the forward-looking statements including those risks set forth in our periodic filings with the Securities and Exchange Commission. New risks emerge from time to time. It is not possible for management to predict all such risk factors or to assess the impact of such risks on our business. Accordingly, we undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise.

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