Starbucks Japan suffers system error that disrupts sales, prompts some stores to give away free coffee

Nevin Barich

TOKYO , February 6, 2014 (Bloomberg LP) – Starbucks Coffee Japan Ltd., an affiliate of the world’s largest coffee-shop operator, suffered a system error this morning that disrupted sales and prompted some stores to give away coffee for free.

The fault was resolved at most of the Tokyo-based company’s 1,000 outlets by 11 a.m. local time, spokesman Norio Adachi said by phone. Starbucks Japan is investigating the reason for the error, he said.

--Editors: Russell Ward, Stephanie Wong

To contact the reporters on this story: Takahiko Hyuga in Tokyo at thyuga@bloomberg.net; Yuki Yamaguchi in Tokyo at yyamaguchi10@bloomberg.net

To contact the editors responsible for this story: Stephanie Wong at swong139@bloomberg.net; Chitra Somayaji at csomayaji@bloomberg.net

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