RR Donnelley awarded multiyear agreement by Scotiabank to provide digital printing, forms, kitting and fulfillment services, regulatory communications, other products and services

Sandy Yang

CHICAGO , November 12, 2012 (press release) – R. R. Donnelley & Sons Company (Nasdaq:RRD) today announced that it has been awarded a multi-year print management agreement by Scotiabank that renews and expands the companies' relationship. Scotiabank is a leading multinational financial services provider and Canada's most international bank.

Under the terms of the agreement RR Donnelley will provide a broad range of products and services that includes digital printing, forms, kitting and fulfillment services, regulatory communications and more. The relationship also draws on RR Donnelley's proprietary CustomPoint system, which provides a highly configured suite of online services.

Several initiatives, such as instituting electronic invoicing and using effective print management strategies to consolidate documents and reduce page counts, have supported Scotiabank's sustainability goals and have helped to reduce consumption by almost 30,000 pages annually. Improved tracking of printing and paper usage have also supported the Bank's efforts to effectively size and report the strides made in using paper more efficiently.

"Scotiabank serves the complex financial services market with a balance of innovative technologies and a personal touch. We see these same qualities in RR Donnelley," said Arlene Russell, the Bank's SVP Shared Services. "In addition to the range of core services that they continue to provide to us, they've been a great partner in other areas. We've worked well together over the past eight years to support Habitat for Humanity in a variety of ways, including through employees joining in a hands-on effort for this great cause."

John Moran, Scotiabank's SVP Strategic Sourcing added, "Always conscious of efficiency, we continue to see new and innovative ways to meet our goals. Continuous improvement against key performance measures is important as we look at supplier relationships, and RR Donnelley has continued to enhance the service and value that they deliver."

"We are very proud and pleased to have earned the continuing trust of Scotiabank," stated Drew Sullivan, President of RR Donnelley's operations in Canada. "We have built a comprehensive capability to help our customers' content connect with their key audiences and continue to develop the next generation of innovative solutions."

About Scotiabank

Scotiabank is one of North America's premier financial institutions and Canada's most international bank. With more than 81,000 employees, Scotiabank and its affiliates serve some 19 million customers in more than 55 countries around the world. Scotiabank offers a broad range of products and services including personal, commercial, corporate and investment banking. With assets of $670 billion (as at July 31, 2012), Scotiabank trades on the Toronto (BNS) and New York Exchanges (BNS). For more information please visit www.scotiabank.com.

About RR Donnelley

RR Donnelley (Nasdaq:RRD) is a global provider of integrated communications. The company works collaboratively with more than 60,000 customers worldwide to develop custom communications solutions that reduce costs, drive top-line growth, enhance ROI and ensure compliance. Drawing on a range of proprietary and commercially available digital and conventional technologies deployed across four continents, the company employs a suite of leading Internet based capabilities and other resources to provide premedia, printing, logistics and business process outsourcing services to clients in virtually every private and public sector.

For more information, and for RR Donnelley's Global Social Responsibility Report, visit the company's web site at http://www.rrdonnelley.com.

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