Almost three quarters of households in EU27 district had Internet access in Q1 2011 versus almost half in Q1 2006; persons aged 16-74 who had never used Internet down from 42% to 24%, Europe aims to reduce share to 15% by 2015

BRUSSELS , December 14, 2011 (press release) – For many people today it seems difficult to live without the internet, however a decreasing, but still non-negligible, part of the EU population has never used it. In the EU27, almost three quarters of households1 had access to the internet in the first quarter of 2011, compared with almost half in the first quarter of 2006. The share of households with broadband internet connections more than doubled between 2006 and 2011, to reach 68% in 2011 compared with 30% in 2006. During the same period, the share of individuals aged 16-74 in the EU27 who had never used the internet decreased from 42% to 24%.

These data2 published by Eurostat, the statistical office of the European Union, represent only a small part of the results of a survey on Information and Communication Technologies (ICT) usage in households and by individuals in the EU27 Member States, Iceland, Norway, Croatia, the former Yugoslav Republic of Macedonia and Turkey. As well as internet use and broadband connections, the survey also covers other indicators such as e-commerce, e-skills and e-government.

Household internet access ranges from 45% in Bulgaria to 94% in the Netherlands

The level of internet access increased in all Member States between 2006 and 2011, however differences remain significant. In 2011, shares of internet access of 90% and over were recorded in the Netherlands (94%), Luxembourg and Sweden (both 91%) and Denmark (90%), while shares of 50% and below were registered in Bulgaria (45%), Romania (47%) and Greece (50%).

Broadband internet access enables higher speed when browsing and performing activities over the internet. The proportion of households with a broadband connection rose in all Member States in 2011 compared with 2006. Sweden (86%) registered the highest share of broadband connections in 2011, followed by Denmark (84%), the Netherlands and the United Kingdom (both 83%) and Finland (81%), while Romania (31%), Bulgaria (40%) and Greece (45%) had the lowest.

Share of those who never used the internet varies between 5% in Sweden and 54% in Romania

The target set for 2015 by the Digital Agenda for Europe3 is to reduce the share of individuals in the EU27 aged 16-74 who had never used the internet to 15%. This share stood at 24% in the EU27 in 2011. In 2011, the highest proportions of those having never used the internet were observed in Romania (54% of individuals aged 16-74), Bulgaria (46%), Greece (45%), Cyprus and Portugal (both 41%), and the lowest in Sweden (5%), Denmark and the Netherlands (both 7%), Luxembourg (8%) and Finland (9%).

E-commerce most frequent in the United Kingdom, Denmark, Germany and Sweden

Almost half of internet users4 aged 16-74 in the EU27 used the internet within the last 12 months to obtain information from websites of public authorities, and 28% to submit completed forms to public authorities, for example tax declarations (e-government). In 2011, the largest proportions of internet users who obtained information from websites of public authorities were observed in Denmark (86% of internet users), Sweden (74%), Finland (65%), Estonia and the Netherlands (both 62%). The highest shares of those having used the internet for submitting completed forms to public authorities were recorded in Denmark (70% of internet users), the Netherlands (52%), Portugal (48%) and Estonia (46%).

In 2011, 58% of internet users in the EU27 had ordered goods or services over the internet
(e-commerce) within the last 12 months. The highest shares were observed in the United Kingdom (82%), Denmark and Germany (both 77%) and Sweden (75%).

Households with internet access and broadband connections, %

 

Internet access

Broadband connection

2006

2011

   2006

2011

EU27

49

73

30

68

Belgium

54

77

48

74

Bulgaria

17

45

10

40

Czech Republic

29

67

17

63

Denmark

79

90

63

84

Germany

67

83

34

78

Estonia

46

71

37

66

Ireland

50

78

13

65

Greece

23

50

4

45

Spain

39

64

29

62

France

41

76

30

70

Italy

40

62

16

52

Cyprus

37

57

12

56

Latvia

42

64

23

59

Lithuania

35

62

19

57

Luxembourg

70

91

44

68

Hungary

32

65

22

61

Malta

53

75

41

75

Netherlands

80

94

66

83

Austria

52

75

33

72

Poland

36

67

22

61

Portugal

35

58

24

57

Romania

14

47

5

31

Slovenia

54

73

34

67

Slovakia

27

71

11

55

Finland

65

84

53

81

Sweden

77

91

51

86

United Kingdom

63

85

44

83

Iceland

83

93

72

93

Norway

69

92

57

80

Croatia*

41

61

23

56

Former Yug. Rep. of Macedonia*

14

46

1

37

Turkey*

20

43

17

39

* 2007 data instead of 2006 for Croatia and Turkey, 2010 data instead of 2011 for the former Yugoslav Republic of Macedonia.

Individuals aged 16-74 who have never used the internet, and

use of e-government and e-commerce by internet users in the last 12 months, 2011

 

% of individuals aged 16-74 who have never used the internet

% of internet users having used internet in the last 12 months for:

2006

2011

obtaining information from websites of public authorities

submitting completed official forms to public authorities

ordering goods or services for private use

EU27

42

24

48

28

58

Belgium

34

14

u

u

53

Bulgaria

71

46

40

20

13

Czech Republic

49

24

37

45

41

Denmark

10

7

86

70

77

Germany

26

16

59

19

77

Estonia

34

20

62

46

27

Ireland

42

21

47

45

56

Greece

65

45

42

24

33

Spain

47

29

54

25

39

France

46

18

56

45

67

Italy

59

39

36

13

27

Cyprus

62

41

48

23

36

Latvia

45

27

57

30

27

Lithuania

54

33

41

37

25

Luxembourg

27

8

43

28

71

Hungary

52

28

52

25

32

Malta

58

30

41

23

65

Netherlands

16

7

62

52

74

Austria

34

18

55

31

56

Poland

52

33

32

14

46

Portugal

60

41

57

48

31

Romania

74

54

15

8

13

Slovenia

43

29

61

20

45

Slovakia

41

20

53

14

48

Finland

18

9

65

45

69

Sweden

10

5

74

44

75

United Kingdom

29

11

32

27

82

Iceland

9

4

71

74

51

Norway

17

5

76

56

78

Croatia

:

39

21

10

29

Former Yug. Rep. of Macedonia

69

:

:

:

:

Turkey

:

55

36

13

17


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