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Recent Articles

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GM selects Adobe Experience Cloud to deliver real-time customer engagement, one-to-one personalized interactions to millions of EV customers; interactions to educate customers on EV benefits, guide them through buying and post-purchase journey
Published: March 22, 2023 by Associated Press
Revolution Trucking reports doubling number of shipments year-over-year, with a 99.4% customer retention rate; company works with big box retailers to deliver goods such as shelf-stable foods, perishables and paper products, as well as reverse logistics
Published: March 16, 2023 by PR Newswire
Subaru ranks #1 for customer satisfaction with dealer service in J.D. Power 2023 US. Customer Service Index; survey based on responses from 64,248 verified registered owners and lessees of 2020-2022 model-year vehicles
Published: March 15, 2023 by Subaru Corp.
J.D. Power 2023 US Customer Service Index shows satisfaction with service experience down by two points; BEV owner satisfacton is 42 points lower than owners of internal combustion engine vehicles, caused in part by high number of recalls for EVs
Published: March 09, 2023 by Business Wire
Target employees express concerns in interviews, on social media about additional work, potential complications arising from new drive-up returns service; guest service, drive-up workers are already 'overloaded,' some commenters fear for worker safety
Published: March 09, 2023 by Business Insider

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