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Recent Articles

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Amazon says fake order confirmation is one of the most common types of online fraud it sees during holidays, accounting for over 50% of Amazon impersonation scams; one of the most effective ways company protects customers is holding bad actors accountable

New Balance to use Snap's augmented reality, speech-recognition technology to offer holiday gifting advice through Dec. 31; users can verbally answer questions about their recipient, receive gift recommendations across footwear, apparel and accessories

Euromonitor: Walmart could win on-demand delivery race in US, as its vast store footprint has edge over Amazon, while 25% Walmart online orders are fulfilled via click-and-collect, which continues to outpace growth of delivery as fulfillment model in US

Study finds 52% of Americans plan to return holiday gifts purchased online, 47% will return at least three, 19% will return at least five, 6% will return over 10; 76% say they review return policies of e-commerce stores before sending gifts: Phelps United

CarParts.com appoints Michael Huffaker as COO effective today to focus on the company’s delivery speed, safety, reliability; Huffaker most recently served as VP, Category Leader, at Amazon Fresh Grocery

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