Valmet collaborates with Maersk to transform customs management; new system streamlines operations, reduces administrative burdens and enhances visibility.

June 10, 2024 (press release) –

The background

Valmet, a leading developer and supplier of technology, automation, and service in the pulp and energy industry, operates extensively, with a significant footprint in Sweden. However, amidst its expansive operations, Valmet grapples with intricate customs procedures, a challenge inherent in its international trade activities.

The challenges

Tracking all the regulations and documents needed for customs handling proved challenging, leading to administrative burdens and resource-intensive processes. Their existing system, whilst functional, required significant manual administration and lacked logical usability, resulting in time consuming training and inefficient operations.

Moreover, Valmet lacked adequate tools to analyse customs data, hindering its ability to optimise operations. 

Recognising the need for a more efficient solution, Valmet decided to change its system. Drawing upon their long-standing collaboration, Valmet turned to Maersk Customs Services (MCS) and their declaration management system. This decision was influenced by MCS's extensive expertise in customs and close cooperation with the Swedish Customs Services.

The solution

The transition to the new system marked a significant milestone for Valmet. It represented a departure from their previous manual and labour-intensive processes towards a more streamlined and efficient approach to customs management. The new system, characterised by its modern cloud-based architecture, offered Valmet a host of features and functionalities designed to simplify and optimise its customs operations.

One of the key benefits of the new system was its user-friendly interface, which significantly reduced the learning curve for Valmet's teams. 

With intuitive navigation and logical workflows, employees were able to quickly adapt to the new platform, minimising disruptions to their daily routines. Additionally, the system's built-in support functions provided valuable assistance to users, guiding them through complex customs procedures and ensuring the accuracy and compliance of their declarations.

Moreover, the new system facilitated better integration and analysis of customs data, empowering Valmet to make data-driven decisions and optimise their operations further. By consolidating all customs-related documents and information within a centralised platform, the system enhanced visibility and control over customs processes, enabling Valmet to respond promptly to any challenges or discrepancies.

The result

Through collaborative efforts with Maersk, the implementation of the new solution yielded significant outcomes for Valmet across various dimensions of their customs operations. Key results included reductions in administrative burdens and manual tasks, acceleration of processing times, enhanced visibility and control over customs processes, proactive identification and mitigation of risks, and optimisation of operations through seamless integration. These outcomes collectively led to greater efficiency, accuracy, and compliance in Valmet's customs operations, positioning them for continued success and growth in the future.