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Potbelly Corp. LinkedIn highlights franchise expansion and technological innovation; VP speaks at Food On Demand 2025, new Key Lime Pie Cookie and digital engagement tools drive growth and customer connections

May 9, 2025 Potbelly Corp. (via LinkedIn) 3 min read

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May 9, 2025 (Potbelly Corp. (via LinkedIn)) –

Potbelly Corp. posted 7 LinkedIn updates from May 2 to May 9, 2025. The company's posts covered a range of topics, including leadership participation in industry events, new product launches, special promotions, franchise expansion, and technological advancements. Let's explore the key highlights from Potbelly's recent activities.

Industry Leadership and Innovation

Potbelly is demonstrating its industry leadership through active participation in key events and technological innovation. Senior Vice President and Chief Operations Officer Adam Noyes is set to speak at the Food On Demand Conference in Las Vegas, where he will contribute to discussions on off-premise ordering and tech-driven strategies in the foodservice industry. This engagement showcases Potbelly's commitment to staying at the forefront of industry trends and innovations.

Additionally, Chief Information Officer Jeff Douglas recently spoke with QSR Magazine about how technology is shaping the future of fast-casual dining. Potbelly is leveraging data and digital tools to build smarter operations and enhance customer connections. The company's focus on innovative technology, including personalized ordering and predictive analytics, aims to improve both guest and team experiences.

Potbelly COO to speak at conference
CIO discusses technology in fast-casual dining

Product Innovation and Limited-Time Offers

Potbelly is keeping its menu fresh and exciting with the introduction of new limited-time offerings. The company announced the launch of its newest cookie flavor, the Key Lime Pie Cookie, available from May 5th. This innovative treat combines the brand's signature soft, fresh-baked cookie base with the sweet and tart flavors of key lime pie, offering customers a refreshing twist on a dessert classic. The limited-time nature of this product creates a sense of urgency and excitement among Potbelly fans.

New Key Lime Pie Cookie launched

Customer Appreciation and Community Engagement

Potbelly is showing appreciation for essential workers through targeted promotions. In celebration of Teacher and Nurse Appreciation weeks, the company is offering a complimentary cookie or regular-sized fountain drink with the purchase of any entrée to all teachers and nurses from May 5th through May 11th. This in-shop promotion not only rewards these vital community members but also encourages foot traffic to Potbelly locations.

Furthermore, to support larger celebrations at schools, hospitals, and organizations, Potbelly is offering free delivery for catering orders over $150. This initiative demonstrates the company's commitment to community engagement and its ability to cater to both individual and group needs.

Teacher and Nurse Appreciation Week promotion

Franchise Expansion and Development

Potbelly is actively pursuing franchise expansion, with a particular focus on multi-unit operators. The company announced an upcoming webinar to introduce its Large Area Developer 50/50 Incentive Program, designed to fuel expansion and maximize savings for multi-unit operators. This program demonstrates Potbelly's strategic approach to growth, offering cost-saving insights and support for developers interested in expanding with the brand.

The company's expansion efforts are already showing results, particularly in Central Texas. Potbelly highlighted the success of multi-unit franchisees Jignesh and Nitin Patel, who are driving growth in the region through the 50/50 Large Area Developer Incentive Program. This expansion includes markets such as San Antonio, Corpus Christi, and College Station, showcasing Potbelly's commitment to strategic growth in key areas.

Webinar on franchise incentive program
Expansion in Central Texas announced

Employee Engagement and Workplace Culture

Potbelly is investing in its team members and workplace culture through innovative feedback mechanisms. The company introduced Potbelly Pulse, a digital survey tool designed to identify retention challenges, highlight areas for improvement, and gather insights to enhance the team member experience. This initiative, led by Chief People Officer Patrick Walsh, demonstrates Potbelly's commitment to creating a leading work culture and proactively addressing employee needs.

Potbelly Pulse improves employee engagement

In conclusion, Potbelly Corp.'s recent LinkedIn activity reflects a company focused on innovation, growth, and engagement across multiple fronts. From new product launches and technology integration to franchise expansion and employee satisfaction, Potbelly is demonstrating a comprehensive approach to strengthening its position in the fast-casual dining sector.

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