Royal Mail partners with logistics drone company Windracers to create over 50 new postal drone routes in the UK over the next three years to lower emissions, provide faster services for customers in remote communities; routes include the Shetland Islands

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May 12, 2022 (press release) –

Routes would initially support deliveries to remote communities

Royal Mail today sets out its ambition to scale up its use of drone technology and create more than 50 new postal drone routes over the next three years, subject to Civil Aviation Authority (CAA) approval, as part of a new partnership with Windracers, the logistics drone company.

The partnership will facilitate and operate uncrewed drones, or UAVs (Uncrewed Aerial Vehicles), to provide faster and more convenient services for customers in remote communities.

UAVs can help further reduce Royal Mail’s carbon emissions and improve the reliability of island mail services. They currently use ferries, conventional aircraft and land-based delivery which can be affected by bad weather.

The first routes identified for the new service include the Isles of Scilly, Shetland Islands, Orkney Islands and the Hebrides. 

Subject to CAA approval and the on-going planned improvement in UAV economics, Royal Mail is aiming to secure more than 50 drone routes supported by up to 200 drones over the next three years. Longer term, the ambition is to deploy a fleet of more than 500 drones servicing all corners of the UK.

Royal Mail has already conducted four drone trials over the last 18 months including flights on the Isle of Mull in Scotland, on the Isles of Scilly off the Cornish coast and between Kirkwall and North Ronaldsay, on the Orkney Islands.

The latest trial was held last month (April) on the Shetland Islands in partnership with Windracers. Test flights for the new service saw Royal Mail deliver mail between Tingwall Airport in Lerwick to Unst - a 50-mile flight each way. Unst has a population of around 630 people and is Britain’s most northerly inhabited island.

With a capability to fly in difficult weather conditions, the twin-engine UAV used in the trial has a wingspan of 10 metres and incorporates a high-reliability autopilot system. They can carry up to 100kg of mail of all shapes and sizes for two daily return flights between the islands. Letters and parcels are then delivered by the local postie. The trial was part of the Sustainable Aviation Test Environment (SATE) project funded by UK Research and Innovation (UKRI) through the Industrial Strategy Challenge Fund.

Royal Mail is committed to working with the CAA to ‘open up the skies,’ initially in targeted remote areas, to create permanent drone routes.

Simon Thompson, Chief Executive Officer at Royal Mail, said: “On time delivery regardless of our customers location or the weather, whilst protecting our environment is our goal. Even though we go everywhere, Royal Mail already has the lowest CO2 emissions per parcel delivered, this initiative will help reduce our emissions even further.” 

Stephen Wright, Chairman at Windracers Group, said: “The middle mile of supply and logistics, especially to remote locations, has long been overlooked by the industry and is ripe for innovation. We've spent the last five years focused on developing the most commercially viable essential logistics drones so we're truly delighted to be working with Royal Mail on this ambitious and pioneering deployment of autonomous aircraft. It puts the UK firmly at the forefront of this exciting sector.” 

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