Brookfield Residential receives New Homebuyers Choice Award in CHBA Calgary Region 2013 awards, recognizing highest satisfaction score from homeowners' feedback; Best New Home award also went to Brookfield, for its single-family Belvedere home model
April 1, 2014
– Calgarians Choose Brookfield Residential as Homebuilder of Choice
Leading homebuilder and developer celebrated as it continues to show high standard in customer satisfaction and innovation at Calgary 2013 SAM Awards.
Brookfield Residential (TSX:BRP) (NYSE:BRP) was honoured with the New Homebuyers Choice Award by the Professional Home Builder Institute (PHBI) at the Canadian Home Builders' Association (CHBA)-Calgary Region's 2013 annual SAM Awards. The award gala celebrates the creative design and craftsmanship of Calgary Region builders and renovators, and recognizes excellence and professionalism in the field of sales and marketing within the home construction industry.
The New Homebuyers Choice Award is based on homeowners' feedback on their home building experience and Brookfield was recognized as having the highest satisfaction score in the Calgary region. This year, PHBI partnered with CustomerInsight™ - a leader in research and consulting programs in the homebuilding industry to measure customer satisfaction in both quality and homebuilding experience.
"We are thrilled to be recognized for providing the best customer experience to homeowners in Calgary," says Doug Owens, General Manager for Brookfield Residential's multi-family division. "We consider it a privilege to be building our customers their dream home. Building a home is a major investment and we would like to thank our customers for choosing to build with us. This award is a testament to the hard work our team does every day to create the best places for Calgarians to call home."
Since 1989, Brookfield's homebuilding division has built more than 8,000 dream homes for Calgarians. The company has continued to strive to provide the best customer experience by building quality homes, delivering the homes on-time and following up with customers after they have moved in to ensure they are satisfied with their home. The company also uses Avid Ratings, a leading industry award program that tracks customer experience with homebuilding companies. According to Avid, Brookfield has consistently maintained the score of having 95% of their homeowners indicating that they would recommend the company. Earlier this year, Brookfield's employees in Calgary and Edmonton were awarded "Best Employees in Customer Satisfaction Nationwide" by Avid Ratings Canada for providing exceptional customer experience.
In addition to being honoured with the New Homebuyers' Choice Award, Brookfield was also selected as the winner of Best Innovation (Idea/Product) for its Augmented Reality tablet application and the winner of Best New Home ($270,000-$309,000) for its single family home model, the Belvedere. From its curved staircase to a sunken living room to a grand arch that separates the great room from the kitchen, the Belvedere has won over the hearts of many and has been one of the company's most popular models.
Having been in Alberta for more than 55 years, Brookfield is humbled to be able to continue to create places that are thoughtfully designed and cultivate exceptional life experiences for Albertans.
About Brookfield Residential Properties Inc. Brookfield Residential Properties Inc. is a leading North American land developer and homebuilder with operations in eleven major markets. We entitle and develop land to create planned communities and build and sell lots to third-party builders, as well as to our own homebuilding division. We also participate in selected, strategic real estate opportunities, including infill projects, mixed-use developments, infrastructure projects, and joint ventures. Brookfield Residential is listed on the NYSE and TSX under the symbol BRP. Together our divisions deliver on our company's reputation for creating "the best places to call home," through thoughtful designs that brings people together and make everyday life more enjoyable. For more information, visit www.LiveBrookfield.com.