McDonald's sole franchisee in Thailand issues notice limiting customers to one-hour seating limit during lunch, dinner and weekend hours, amid customer complaints over lack of available seating
December 21, 2012
(Industry Intelligence Inc.)
– McDonald's Corp.'s sole franchisee in Thailand--McThai--has issued a notice limiting customers to a one-hour seating limit during weekend, lunch and dinner hours, The Wall Street Journal reported Dec. 21.
The company, which has 178 restaurants in the country, is also discouraging customers from charging mobile phones and laptops via its electric outlets for more than 30 minutes.
The new rules come as many customers have been complaining about not having seats to eat their meals. McDonald's is also reserving the right to remove any belongings used to reserve seats and can request customers to buy more food and drink if they are seated in a large group with few food purchases.
The primary source of this article is The Wall Street Journal, New York, New York, on Dec. 21, 2012.