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Recent Articles

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Walmart increases return shipping rates for orders fulfilled by its third-party sellers due to 'changing market conditions'; rate hike is first increase in return rates in two years

Resale marketplace Mercari ends selling fees to attract sellers from competing marketplaces; company also debuts new return policy that will charge customers a service fee, allows refund within three days for any reason

Packsize partnering with cartonization software provider Paccurate to optimize cubic volume of shippers and minimize waste, transportation costs; Packsize also introduces Easy-Close feature that can be added to X7 machine to simplify the returns process

Omnichannel returns management specialist ReBound names Rich Pirrotta as EVP of the Americas, joining from warehouse management system provider Synergy Logistics, where he was CEO; Jim Kapper also named as head of sales for the Americas

Pitney Bowes, PackageHub launch national 'no-box, no-label' returns drop-off network across nearly 1,000 locations, with hundreds more to launch in the coming months; 50% of US population is within 10 miles of a new drop-off network location

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