March 23, 2023
(press release)
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Over the past several years, we have drastically accelerated our growth beyond restaurants to meet evolving consumer needs and expectations for convenience. Since day one, our merchant-first approach has guided us to build products and services that best serve every business on Main Street, helping to bring them online, reach more customers, and compete in new ways. Now, DoorDash has more than 100,000 non-restaurant stores across our Marketplace and Drive platforms in North America. Today, we’re excited to announce several new retail partners on DoorDash including Lush Cosmetics, Victoria’s Secret, and Party City. Plus, new shopping features to give consumers a more seamless experience including delivery windows, express delivery, enhanced search within retail stores, and frictionless in-app communication. “Our mission is to bring consumers all the best of their neighborhoods to their doorstep, including retail, grocery, convenience, and alcohol items, at low cost while saving them time,” said Fuad Hannon, VP of New Verticals at DoorDash. “Features such as express delivery ensure that our customers get essentials like over-the-counter medicine quickly while enhanced search lets them easily find travel necessities for that last-minute weekend trip. We’re proud to develop these features in partnership with retailers as consumers crave convenience, alongside speed and selection.” Through the significant headway we’ve made in our selection efforts on the platform and investments in new verticals, more than 98% of our monthly consumers in the U.S. have access to a non-restaurant retail store on DoorDash. Today, new retail partners on DoorDash include: We continue to build and invest in products and initiatives to support retail partners’ overall experience and drive their success on our platform. In tandem, we’re focused on helping consumers access anything they need in their local neighborhood with ease, speed, value, and convenience. We’re excited to share new and updated features that will give consumers a more seamless and frictionless shopping experience every time: The future for everything is on-demand and same-day as consumers want faster and easier ways to get their favorite brands delivered to them. By creating opportunities for retailers to compete in new ways and reach customers online while meeting consumers where they are, we’re continuing our mission to grow and empower local economies.
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