May 3, 2024
(press release)
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Washington —The American Trucking Associations and ATA Moving and Storage Conference are marking National Moving Month and the start of peak moving season by sharing tips to help consumers select a reputable mover and avoid potential scams. Over 6,200 complaints were filed with the Federal Moter Carrier Safety Administration’s National Consumer Complaint Database in 2023. While most professional movers are reputable, ATA’s Moving and Storage Executive Director, Ryan Bowley, said following the “3 Rs” can help ensure a successful move. 1) Recognize the qualities of a reputable mover and the difference between a mover and a broker; 2) Research the moving companies you are considering and only use registered movers; 3) Read key documents from the U.S. Department of Transportation and all information provided by your mover. “With high housing prices and interest rates, moving ‘on the cheap’ can seem like a smart way to save money,” said ATA’s Moving and Storage Executive Director, Ryan Bowley. “But consumers should always contact at least three moving companies, get estimates based on in-person or virtual surveys instead of a phone call, and be wary of ultra-low or ‘too-good-to-be-true’ estimates.” In addition to the “3 Rs,” Bowley said consumers should visit moving.org, where they can look for reputable movers in their area by searching the ProMover database for carriers who have completed the certification program. To help ensure a successful move, here are some additional tips consumers can follow:
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